Shipping Guidelines
Flat Rate Shipping ($12.95) is only offered on Retail orders over $149 shipped via Ground in the Continental United States.
All International customers are responsible for any applicable duties and/or taxes incurred on your shipment upon delivery.
Return Information
All returns are subject to the authorization of UMI Performance, Inc. Please email [email protected] for a Returned Merchandise Authorization (RMA) number. Our Sales team will either authorize or deny the request for return at its discretion. Any product returned without an issued RMA number will not be credited. All returns must be made within 30 days of delivery, be in new condition, be in original sealed packaging and include the RMA number on the outside of the packaging. No exceptions. All products and their packaging must be in new and unopened condition. Products that have been altered, installed, or modified are not returnable. All shipping costs for returns are the responsibility of the customer. All returns are subject to a 20% restocking fee as well as the original shipping charges that UMI Performance may have incurred while shipping your order.
Due to the majority of Viking products being drop shipped, we can not offer returns on any Viking products. If you purchase a Viking product be sure it fits your application. If you need technical assistance prior to placing order please contact [email protected]
